Refund Policy
Featured Profile is a digital service delivered immediately. Purchases are final except in the limited technical-error cases described below.
1. Nature of the Service
StreakArena is a digital productivity and gamification tool. Featured Profile is a digital service that provides 24 hours of Featured placement upon one-time payment.
2. No Refunds for Digital Services
Due to the digital and immediate nature of the service:
- All purchases of Featured Profile are final.
- We do not offer refunds for change of mind, dissatisfaction, or failure to use the service.
3. Exceptions for Technical Errors
We may issue refunds in limited circumstances, such as:
- proven duplicate charges;
- proven technical errors that prevented the service from being delivered as described.
Refund requests for technical errors must be submitted within 7 days of the charge and may require verification.
4. How to Request a Refund
To request a refund, email support@getstreakarena.com with:
- your account email or handle;
- the date and amount of the charge;
- a description of the issue.
We will review each request case by case.
5. Abuse of Refunds
Intentional abuse of the refund system or the service may result in suspension or termination of your account.
6. Changes to This Policy
We may update this policy from time to time. Please check this page periodically for changes.